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Shipping Policy

  1. This document outlines the shipping policy applicable to all orders placed through the IZIKART platform (https://www.izikart.com), including its mobile site and mobile application.
  2. Our goal is to ensure prompt and safe delivery of your products while keeping shipping costs fair and transparent.
  3. This policy applies to all registered users, buyers, and sellers transacting through the platform.
  4. By placing an order through our platform, you agree to the terms set out in this Shipping Policy.

Shipping Terms

  • Order Processing Time: All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving the confirmation.
  • Shipping Charges: Shipping costs (if any) are displayed at checkout before payment. Some sellers may offer free shipping.
  • Delivery Time: Estimated delivery depends on your location and the seller’s logistics partner. Typically, products arrive within 3–10 business days.
  • Shipment Tracking: Once your order is shipped, a tracking ID will be shared with you via SMS/email/your order dashboard.
  • Delivery Partners: IZIKART collaborates with trusted logistics companies to ensure timely and secure delivery.
  • Delivery Delays: In rare cases, delays may occur due to weather, public holidays, high demand, or unforeseen issues with courier partners. We appreciate your patience in such cases.
  • Non-Delivery: If delivery fails due to incorrect address or recipient unavailability, we may attempt redelivery or return the order as per our logistics policy.
  • Shipping Restrictions: Some products may not be eligible for delivery in specific locations due to legal or logistical constraints.
  • International Shipping: At this time, IZIKART primarily supports domestic shipping within India. For international delivery, please contact customer support.

Support

  • For any shipping-related queries, delays, or complaints, please contact our support team at info@izikart.com or call us at +91 9836xxxxxx .
  • We are committed to resolving your concerns with transparency and care.